I filed for a student loan consolodation with Great Lakes Borrower Services for three different student loans. I was told I would receive an answer by the second month, I did not, I sent an email asking what was going on and no answer. I then called and was bounced around and never received a call back. After four months went by I sent an angry email requesting they cancel everything. Funny how it should be the loan was filed shortly thereafter, I was never contacted about the approval of this loan not via mail or email. The funny thing is they only put through one loan.. Why the heck would I even have bothered? Now my one loan has moved from one lender to great lakes and my interest is .5% higher.. Is this legal? There is one man I speak to who is very rude and basically calls me incompetent, even though I would love to find out more but he cant tell me..